Jacksonville is home to a dynamic and growing cybersecurity community, where enterprise, healthcare, finance, and public-sector organizations rely on skilled leaders to safeguard critical systems and data. The city’s CISOs are driving innovation in risk management, privacy, and security strategy, shaping how organizations respond to evolving cyber threats.
Here are 10 CISOs to watch in Jacksonville for their leadership, achievements, and impact.
James Case — Baptist Health
James Case is perhaps the most visible health‑care CISO in Jacksonville. He was named by Becker’s Hospital Review in 2023 as one of “60 Health‑Care Cybersecurity Leaders to Know.” Since December 2021, as Senior VP & CISO at Baptist Health, he has led the organization’s cyber‑security program, overseeing incident response, vulnerability management, risk assessments, and patient data protection. With nearly 30 years in IT and security across industries, his track record reflects deep experience, which he brings to safeguarding critical health‑care infrastructure in Northeast Florida.
Chris Gay — Acosta Group
Chris Gay serves as Senior Vice President and Chief Information Security Officer at Acosta Group, a major company headquartered in Jacksonville. Under his watch, Acosta achieved SOC 2 Type II certification, a significant milestone for data security and compliance under his leadership. Moreover, Chris is listed among the leadership group in the broader Florida CISO community as a member representing Acosta. His role at a large enterprise gives him a platform to influence security practices both locally and regionally.
Jon West — GuideWell Source
Jon West has more than two decades of experience in information security, privacy, and risk management across sectors. Based in Jacksonville, he currently serves as CISO & Privacy Officer at GuideWell Source. Previously, he held senior security roles at Kemper, rising from Enterprise Controls positions to CISO. His broad background spans insurance, healthcare, and business services, and he is known for bridging security governance, compliance, privacy, and business operations.
Joseph Baglino — EverBank
Joseph Baglino is a seasoned cybersecurity leader, currently serving as SVP Chief Information Security Officer at EverBank. Previously, he held roles at TIAA Bank, including SVP Chief Information Security Officer and VP Deputy CISO, where he oversaw enterprise-wide security programs. Baglino holds both CISM and CISSP certifications, reflecting his commitment to industry standards in security management. His leadership focuses on risk mitigation, compliance, and securing sensitive financial data in large banking institutions.
Jason Raymond — Florida Blue
Jason Raymond is the Chief Information Security Officer at Guidewell Mutual Holdings, the parent company of Florida Blue. Before this, he was VP & General Manager at Astadia, a global business solutions firm, and EVP & CIO at Prosperity Bank. Recognized in 2011 by the Jacksonville Business Journal as a “40 under 40” for both philanthropic and business achievements, Raymond combines technical leadership with community engagement. He holds a CISSP certification and an MBA in Technology Management, emphasizing both cybersecurity expertise and strategic oversight.
Wade Bicknell — CFA Institute
Wade Bicknell serves as Global CISO for CFA Institute, spearheading cybersecurity strategy across multi-cloud environments. Since January 2025, he has directed IT operations, integrating cybersecurity and technology for more efficient, cost-effective programs. Bicknell’s leadership focuses on aligning enterprise security with global standards, ensuring that information assets and operations remain resilient against evolving cyber threats.
Mike Green — Availity
Mike Green is CISO at Availity, leading the organization’s security program since March 2021. Beyond Availity, he contributes to Jacksonville’s tech community as a board member of SIM Jacksonville, chairs the Cybersecurity Working Group for DirectTrust, and serves as a commissioner at EHNAC. Green’s leadership emphasizes multi-stakeholder engagement, strengthening security practices across healthcare IT ecosystems and regional professional networks.
Norman Rountree — USBC & Omnumi
Norman Rountree currently serves as CISO for both USBC and Omnumi, leading enterprise cybersecurity strategies for multiple organizations. His dual roles demonstrate an ability to manage complex security programs across sectors, integrating operational risk, compliance, and IT security frameworks to protect enterprise systems. Rountree’s career emphasizes both proactive threat mitigation and strategic governance.
Jim Loveless — Nemours
Jim Loveless has served as CISO at Nemours since 2018, managing a team of 20 IT security professionals. He directs enterprise security operations, coordinates risk management activities, and communicates security strategy to the board and leadership. With an MBA from the University of North Florida and CISSP and CPHIMS certifications, Loveless focuses on protecting healthcare systems from cyberattacks while aligning security strategy with organizational goals.
Ken Herbin — City of Jacksonville
Ken Herbin currently serves as CISO for the City of Jacksonville, overseeing municipal cybersecurity initiatives since January 2024. Previously, he was Brigade S6 with the Army National Guard, giving him extensive experience in both military and civilian IT security operations. Herbin’s leadership ensures city systems remain resilient against cyber threats while advancing public-sector security governance standards.
A Rising Hub for Cybersecurity Leadership
Jacksonville is home to a growing community of cybersecurity leaders, spanning healthcare, finance, public service, and professional associations. These CISOs demonstrate the strategic, technical, and operational expertise required to protect critical infrastructure. Their achievements, certifications, and contributions highlight Jacksonville as a regional hub for cybersecurity talent, setting the standard for enterprise protection and risk management.