Open-Source, Closed Risk: How ActiveFence and Parlant Are Redefining Safe Enterprise Chatbots

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The open-source revolution has fundamentally changed the way enterprises build AI. Developers now have unprecedented access to powerful conversational agent frameworks, allowing organizations to rapidly deploy chatbots that handle customer interactions, internal workflows, and automated services. Yet, this flexibility comes with a critical challenge: while open-source AI is innovative, it also carries significant risks. Without proper guardrails, chatbots can produce harmful content, behave unpredictably, or violate compliance protocols, creating operational, legal, and reputational exposure for organizations.

As AI adoption accelerates across industries, enterprises are grappling with a difficult balancing act: leveraging open-source AI’s adaptability while ensuring safety, compliance, and trust are never compromised. The answer, according to ActiveFence and Parlant, lies in combining open-source freedom with enterprise-grade safety infrastructure.

A Strategic Partnership for Safe AI Deployment

ActiveFence, a global leader in AI safety and security, and Parlant, the open-source engine for building reliable conversational agents, have announced a strategic partnership to address this challenge. By integrating Parlant’s framework with ActiveFence’s real-time guardrails, threat intelligence, and red-teaming capabilities, organizations can now build chatbots that are not only capable and flexible but also safe and compliant at scale.

Parlant provides developers with an open-source agent framework that allows precise control over chatbot behavior. This ensures agents follow service protocols, maintain coherence, and operate predictably, a key requirement for enterprises looking to move beyond simple AI pilots to production-ready systems. ActiveFence layers in enterprise-grade safety features, including threat intelligence across text, image, audio, and video, real-time monitoring, and continuous red-teaming, protecting against harmful content, prompt injection attacks, and adversarial manipulation.

The result is a system where “building open” no longer means “deploying with risk.” Enterprises can now embrace open-source innovation without compromising operational safety, regulatory compliance, or user trust.

“As AI becomes more open and accessible, safety must be as scalable as innovation itself,” says Avi Golan, CPO of ActiveFence. “Our partnership with Parlant ensures developers and enterprises can harness the power of open-source while maintaining the highest standards of security, compliance, and trust.”

Closing the Compliance and Reliability Gap

What sets this partnership apart is its dual approach. While preventing harmful interactions is essential, it is only half the solution. Enterprises must also ensure that AI agents consistently follow operational and service protocols, something Parlant’s alignment engine is designed to achieve. By providing granular control over agent behavior and embedding adherence to business rules, Parlant ensures that AI agents behave predictably and can execute real-world tasks reliably.

Yam Marcovitz, CEO of Parlant, elaborates: “Preventing harmful interactions is a crucial part of an AI safety plan, yet there’s another crucial part newcomers often miss. When you train a human agent, you don’t just tell them what not to say; you teach them the exact service protocols they should follow. AI agents need the same. Parlant excels at ensuring agents understand and follow your service procedures, while ActiveFence ensures they never cross safety lines while doing so. With this new and exciting partnership, we’re closing the circle on AI compliance for the enterprise.”

Together, ActiveFence and Parlant address the full spectrum of enterprise AI risk, from preventing unsafe outputs to enforcing operational reliability and compliance. This approach is particularly critical for regulated industries, including finance, healthcare, and government, where missteps in AI behavior can carry significant consequences.

Combining Scale, Intelligence, and Flexibility

ActiveFence protects over 3 billion users globally and supports major AI models with real-time guardrails, continuous red-teaming, and harmful-content detection in 117+ languages. Parlant, founded by industry veterans from Microsoft, EverCompliant, and the Weizmann Institute of Science, offers the Emcie platform, which allows business stakeholders to refine agent behavior in real time. The combination creates a feedback loop that transforms AI interactions into continuous improvement, delivering both operational efficiency and customer trust.

By embedding safety and compliance at the core of open-source chatbot development, this partnership sets a new standard for how enterprises can scale AI responsibly. Organizations can finally deploy AI agents that are not only innovative but also predictable, compliant, and safe.

Toward a Future of Safe, Scalable AI

The partnership between ActiveFence and Parlant signals a critical shift in enterprise AI strategy. Open-source development no longer needs to be synonymous with elevated risk. By combining flexible agent frameworks with real-time safety infrastructure, enterprises now have a blueprint for deploying chatbots that are both innovative and trustworthy. In a world where conversational AI is rapidly becoming central to business operations, integrating safety and compliance into open-source AI may well define the next generation of reliable, scalable, and responsible AI adoption.